LEAD AND EMBED
Training and adoption
Role-based training, and super-users who keep the know-how in the firm.
Most firms train once, at go-live, and never again. We design role-based training for fee earners, support and finance teams, and build super-user programmes so the know-how stays in the firm and keeps growing.
What it covers
- Role-based training for fee earners, support and finance teams
- Super-user programmes that keep knowledge inside the firm
- Refresher training after upgrades and process changes
- Measuring adoption, so you know the investment is paying
When firms ask us
- People still work around the system rather than in it
- New joiners learn the system from whoever sits nearby
- An upgrade added features nobody uses
- Go-live training has faded and habits have drifted
Talk to us
Tell us a little about your firm and what you are trying to achieve. We will tell you honestly whether we can help.
Talk about training